If you are not satisfied with a shared plan, you can request a full refund within 7 days of purchase by contacting support. Refunds go back to the original payment method or to your account balance.

The guarantee applies to shared plans only. Dedicated IP products allocate exclusive resources on activation and are not covered.

The guarantee is limited to once per account and does not apply to abuse, violations of the Terms of Service or banned accounts.

Purchases made through the App Store or Google Play are refunded under Apple's or Google's refund policies.